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Sysbro Solutions Privacy Policy

Type of website: Virtual Assistant Services

Effective date: 14th day of September, 2021

www.sysbrosolutions.co.uk (the "Site") is owned and operated by Kirsten Richardson.

Kirsten Richardson is the data controller and can be contacted at:

info@sysbrosolutions.co.uk
07926 5014642
2 Polam Road,
Darlington,
County Durham,
DL1 5NW

Purpose

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  • The personal data we will collect;
  • Use of collected data;
  • Who has access to the data collected;
  • The rights of Site users; and
  • The Site's cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site

GDPR

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the EuropeanParliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the DataProtection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

Consent

By using our Site users agree that they consent to the conditions set out in this Privacy Policy.

Legal basis for processing

Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overriden by the interests or fundamenal rights and freedoms of users. Our legitimate interest(s) are:

  • Communication
  • Processing of user personal data is necessary for us to take, at the request of a user, stepsbefore entering a contract or for the performance of a contract to which a user is a party.

Personal data we collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will notcollect any additional data beyond the data listed below without notifying you first.

Data collected automatically

When you visit and use our Site, we may automatically collect and store the following information:

  • IP address
  • Location;
  • Hardware and software details;
  • Clicked links;
  • Content viewed

Data collected in a non-automatic way

We may also collect the following data when you perform certain functions on our Site:

  • First and last name;
  • Email address;
  • Phone number;
  • Address;
  • Payment information;
  • Auto fill data;

This data may be collected via a website contact form.

How we use personal data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy orindicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes: website analytics.

The data we collect when the user performs certain functions may be used for the following purposes: communication.

Who we share personal data with

Employees: We may disclose user data to any member of our organisation who reasonably needs access to userdata to achieve the purposes set out in this Privacy Policy

We may share user data with the following third parties:

1. Google

We may share the following user data with third parties:

1. Analytical data

We may share user data with third parties for the following purposes:

1. To process website analytics

Third parties will not be able to access user data beyond what is reasonably necessary to achieve thegiven purpose.

Other disclosures

We will not sell or share your data with other third parties, except in the following cases:

  • If the law requires it;
  • If it is required for any legal proceeding;
  • To prove or protect our legal rights; and
  • To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible forand have no control over their privacy policies and practices.

How long we store personal data

User data will be stored for ten years. You will be notified if your data is kept for longer than this period.

How we protect user data

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm.

The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

International data transfers

We transfer user personal data to the following countries:

1. EU and non EU countries.

When we transfer user personal data we will protect that data as described in this Privacy Policy and comply with applicable legal requirements for transferring personal data internationally. If you are located in the United Kingdom or the European Union, we will only transfer your personal data if:

  • The country your personal data is being transferred to has been deemed to have adequate dataprotection by the European Commission or, if you are in the United Kingdom, by the UnitedKingdom adequacy regulations; or
  • We have implemented appropriate safeguards in respect of the transfer. For example, therecipient is a party to binding corporate rules, or we have entered into standard EU or UnitedKingdom data protection contractual clauses with the recipient..

Your rights as a user

Under the GDPR, you have the following rights:

  • Right to be informed;
  • Right of access;
  • Right to rectification;
  • Right to erasure;
  • Right to restrict processing;
  • Right to data portability; and
  • Right to object.

Children

The minimum age to use our website is 16 years of age. We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to access, modify, delete, or challenge the data collected

If you would like to know if we have collected your personal data, how we have used your personalWebsite Privacy Policy Page 5 of 7data, if we have disclosed your personal data and to who we disclosed your personal data, if youwould like your data to be deleted or modified in any way, or if you would like to exercise any ofyour other rights under the GDPR, please contact our privacy officer here:

Kirsten Richardson
info@sysbrosolutions.co.uk
07926 501464
2 Polam Road, Darlington, County Durham, DL1 5NW

How to opt-out of data collection, use or disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

1. You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking "unsubscribe" on the bottom of any marketing email or opting out when making first contact.

Cookie policy

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience. We use the following types of cookies on our Site:

Functional cookies
Functional cookies are used to remember the selections you make on our Site so that yourselections are saved for your next visits;

Analytical cookies
Analytical cookies allow us to improve the design and functionality of our Site by collectingdata on how you access our Site, for example data on the content you access, how long youstay on our Site, etc; and

Third-party cookies
Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

1. Website analytics

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints

If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Information Commissioner's Office in the UK.

Contact information

If you have any questions, concerns or complaints, you can contact our privacy officer, Kirsten Richardson, at:

info@sysbrosolutions.co.uk
07926 501464
2 Polam Road, Darlington, County Durham, DL1 5NW